Cookie Policy

Last updated: 30 September 2026

1. Introduction

This Cookie Policy explains how Quality Care Time Ltd (“Quality Care Time”, “QCT”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website.

Our website is hosted using Wix and uses a cookie consent management system provided through Usercentrics for Wix.

When you visit our website, you can choose whether to allow non-essential cookies and similar technologies through our cookie consent banner.

For further information about how we collect and use personal information, please see our Privacy Notice.

2. What Are Cookies?

Cookies are small text files or pieces of information that may be stored on your device when you visit a website.

Cookies and similar technologies can be used for a variety of purposes, including:

• Enabling a website to function correctly

• Remembering settings and preferences

• Providing website features

• Understanding how visitors use a website

• Measuring website performance

• Providing embedded content

• Supporting advertising and marketing activities

Some cookies are necessary for a website to operate, while others are optional and may require your consent.

3. How We Manage Cookie Consent

Quality Care Time uses Usercentrics for Wix to manage cookie and tracking-technology choices on our website.

When you first visit the website, you are presented with a consent banner that allows you to:

• Accept All – consent to the use of optional technologies shown in the consent manager

• Deny – decline optional technologies

• Settings / Save Settings – choose your preferences in more detail

Where consent is required, relevant non-essential technologies will only be used in accordance with the choices you make through the consent manager.

You can change or withdraw your consent at any time using the privacy/cookie settings available on our website.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

4. Essential Technologies

Some cookies and technologies are necessary for the website to operate properly.

These may support functions such as:

• Website security

• Website functionality

• Content management

• Maintaining technical sessions

• Remembering privacy choices

• Providing features requested by the visitor

• Operating website communication features

Our website uses Wix services including Wix CMS and Wix Chat, which our current consent-management configuration identifies as essential components.

Essential technologies may operate without consent where permitted by law because they are necessary to provide the website or a service requested by the visitor.

You cannot necessarily disable essential technologies through our consent manager. However, you may be able to restrict cookies through your browser settings. Doing so may affect how the website functions.

5. Analytics and Website Measurement

We may use technologies that help us understand how our website and its features are being used.

Our current website configuration includes Google Maps, which is identified by our consent-management system within the analytics category.

These technologies may process information relating to your interaction with the website and associated services.

Where consent is required, these technologies are managed according to the choices you make through our cookie consent system.

6. Google Services

Our website uses or integrates with certain Google services.

Our current website configuration has identified:

• Google Tag Manager

• Google Tag Services

• Google Maps

• YouTube video functionality

Some Google technologies may process information about your device, browser or interactions with website content.

Google Tag Manager and Google Tag Services are currently managed within the Advertising category by our consent-management system.

Google Maps is currently managed within the Analytics category.

Where these services require consent, their use is controlled according to your cookie preferences.

7. YouTube Videos

Some pages on our website contain videos provided through YouTube.

Our website's Wix video player – YouTube component is currently managed within the Advertising category of our consent-management system.

When YouTube content is enabled or played, Google/YouTube may receive information relating to your device and interaction with that content.

Where consent is required, YouTube-related technologies are managed according to the choices you make through our consent banner.

If you decline the relevant technologies, some embedded video functionality may be unavailable or operate differently.

8. Meta Pixel and Marketing Technologies

Our website is configured with a Meta Pixel / Conversions API (CAPI) marketing integration.

These technologies can be used to help measure the effectiveness of advertising and understand interactions connected with campaigns on Meta platforms such as Facebook and Instagram.

Our consent-management system categorises this integration as Advertising.

Where consent is required, these marketing technologies are controlled according to the choices you make through our cookie consent system.

If you decline advertising technologies, they should not be used for optional advertising purposes that require your consent.

9. Advertising Technologies

Our website may use advertising-related technologies for purposes such as:

• Measuring advertising effectiveness

• Understanding interactions with advertising campaigns

• Measuring conversions

• Supporting campaign reporting

• Understanding how visitors arrive at or interact with our website following advertising

Our current consent-management configuration identifies advertising-related components including:

• Google Tag Manager

• Google Tag Services

• Wix video player – YouTube

• Meta Pixel / CAPI

Where consent is legally required, these technologies are subject to your choices through our consent-management system.

10. Third-Party Services

Some features on our website are provided by third-party organisations, including Google, YouTube and Meta.

These organisations may process information in accordance with their own privacy and cookie practices when their services are enabled or used.

Quality Care Time does not control every aspect of how third-party providers process information once information is received by those providers.

We therefore encourage visitors who use these services to review the relevant provider's privacy information where appropriate.

11. How to Change Your Cookie Preferences

You can change your cookie and privacy preferences using the cookie/privacy settings available on our website.

The consent manager allows you to review and change your choices and, where applicable, withdraw consent previously given.

You can also manage cookies through your web browser.

Most browsers allow you to:

• View stored cookies

• Delete cookies

• Block some or all cookies

• Prevent websites from storing new cookies

Please be aware that blocking essential cookies or technologies through your browser may prevent parts of our website from working correctly.

12. How Long Cookies Are Stored

Different cookies and similar technologies may remain on your device for different periods.

Some are session cookies, which normally expire when you close your browser.

Others are persistent cookies, which may remain for a specified period or until they are deleted.

Information about particular technologies, purposes and available choices can be accessed through the cookie/privacy settings provided on our website.

13. Changes to Our Use of Cookies

The technologies used by our website may change over time, for example when we add, remove or update Wix applications, website features, analytics tools or marketing integrations.

Our consent-management system may periodically scan the website to identify technologies being used.

We may update this Cookie Policy when our website, technologies or legal obligations change.

The latest version will be published on our website with its most recent update date.

14. Your Privacy

Our use of cookies and similar technologies may involve the processing of personal information.

For further information about:

• What personal information we collect

• Why we use it

• Our lawful bases for processing

• Who we may share information with

• How long we retain information

• Your data-protection rights

please see our Privacy Notice.

15. Contact Us

If you have any questions about this Cookie Policy, our use of cookies or your privacy choices, please contact:

Quality Care Time Ltd
5th Floor, The Grange
100 High Street
London
N14 6BN

Telephone: 0203 488 3182
Email: info@qualitycaretime.org
ICO Registration Number: ZA476177

You also have the right to raise concerns about the use of your personal information with the Information Commissioner's Office (ICO).

ICO Telephone: 0303 123 1113

Further information about cookies and data-protection rights is available from the Information Commissioner's Office.

​